SUGAR CRM
Sugar is a flexible CRM solution that delivers a uniform view of all client-specific company activities right across the areas of sales, marketing and customer service.
SugarCRM provides instruments
– for the management of communications campaigns
– for following up on after sales activities
– for supervising customer service requests as well as reporting and
collaboration tools
SugarCRM offers executives the option of always obtaining an updated status for all customer-focused company divisions.
Felix Burri
MAS ZFH in CRM, Swiss Federal Diploma in Business Informatics / CRM Consultant
Felix Burri received his bachelor in business information from the HSLU and added a Master in CRM in 2009 from ZHW. He has worked as business engineer and process analyst, CRM Trainer and project manager in various positions at Swisscom. At CS2 he is active as a Consultant and Project Manager for CRM. Felix Burri lives in Luzern.
